Does Cash On Delivery….confirms your success..e-commerce guide.


E commerce is growing at a fast pace in India
Here are few facts..
- 3600 Rs crore of the E-Retailing industry in 2011.
-38 million , number of transaction users on the internet by 2015, which is presently 10 million.
-376 million estimated number of internet users in India by 2015


There are 6500+ E-commerce companies in India, but less than 5% are providing Cash On delivery(COD) facility….What are the problems are they facing for implementing COD on their products.When I purchased my first book through e-commerce , I preferred Flipkart because they had COD System. Now VoiceTree technologies introduce the CODAC by which E-Commerce company can confirm their COD by using CODAC.
Why COD is so demanding in India??
They are few reasons which makes this option most demanding.
-It provides security of delivery to the customer.
-No. of credit card holders are very less in India, and we also refrain to provide our bank details.
If a large no. of customers are demanding then why companies are not adopting it??Even Flipkart has removed its COD option for few cities in India.
1.It’s cost- Facility doesn’t come free…..COD also costs.
Generally courier companies charge a huge amount for this service.for example two major courier giants “Bluedart” and “Aramax” charge upto 50 INR per delivery (+1-2% extra charge). In this competitive world of e-commerce customer don’t want to pay extra money on their delivery. Result, this cuts off the merchant’s profit.Though this charge is comparable to credit card charges.
2.Customer often place order just to check the e-commerce site or for a nuisance: 
Sometimes situation arises when we don’t place a firm order
Some ecommerce companies claim their return rate to be 10% and few claim it to 60%. According to Blue dart, the average return rate is around 40%.
The courier companies also charge shipment charges on returned articles.
This situation is very costly to a small e-commerce site which has less transactions per day.
Along with this nuisance view, their may be few practical problems for this returning of articles….such as “My wife didn’t like the article”, “I was not at room,and my roommate returned the product”, “I didn’t have money at the time of delivery….”. Whatever may be the reason , but it is surely a problem for merchant.
Few Merchants have also come up with solutions to this problem…
Few vendors have started a confirmation call system before delivering the product. In this solution they call the customer to confirm their order.
Few others have started their local personnel to courier the data in major cities..
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Is ‘Bandh’ right tool to protest?

On September 20, India virtually came to a standstill (barring some specific cities) courtesy the ‘Bharat bandh’. The main Opposition Bharatiya Janata Party (BJP), Left parties and UPA’s outside supporter Samajwadi Party (SP) had called for nationwide protests against the central government’s decision to hike diesel prices, cap subsidised cooking gas cylinders and to allow foreign direct investment in multi-brand retail.

Workers of these parties held protests on streets, downed shutters and halted trains at a number of places across the country. Uttar Pradesh, Bihar, Jharkhand and West Bengal, to an extent, were the worst hit. Further, BJP workers and traders blocked the Agra-Gwalior Highway by burning tyres.

Of course, everyone knows that the ‘bandh’ called by the Opposition parties had a political hue; but are these bandhs helping us in any way? Does the common man, who is facing the brunt of so called ‘reforms’, getting any respite after such mega protests? The answer is a clear NO. Some of you might disagree with me and opine how else to attack an immune government, but I don’t think it is actually helping the aam admi.

Yes, it is true that the masses are feeling the pinch of the price rise which is expected after all in a growing economy, but, I think rather than achieving something, we lose more as thousands of people are stranded in m1ost of the cities. Further, vandalisation of public property takes place and above all there is a revenue loss.

For a country’s economy, which is already under so much pressure, we just cannot afford to burn a single penny in vain in the name of a ‘bandh’. In fact, for an economy like ours, ‘bandh’ seems to be a more threatening word.

According to the Confederation of Indian Industry (CII), the nation-wide strike against the government’s reforms move is estimated to have caused losses of Rs 12,500 crore (2.25 billion USD) to the Indian economy.

The above figures clearly indicate that the call for ‘bandh’ has therefore done more harm than good.

Resorting to ‘bandh’ is never a common man’s reaction. We have to understand that ‘bandh’ is not actually a protest; rather it is an opportunity for hooligans to have a field day.

Voices can be raised regarding an issue by other means too rather than crippling the life of the common man, which further burns his pocket as he has to spend more on a day when it is a ‘bandh’ to reach offices, schools, hospitals etc.

Undoubtedly the prices of almost all commodities are going up, but you are fooling yourself if you believe that ‘bandh’ itself will bring down soaring prices. A ‘bandh’ can only signify that the ‘aam aadmi’ is not taking it lying down and if the government at the Centre is not doing anything to tame down the prices, they may be shown the door in the next elections.

Even the Supreme Court of India has put a ban on forced implementation of ‘bandhs’. And the real ‘grimy’ picture is that the burden of these economic losses will again fall on the back of the common man when the government will chalk out a new reform to recover these losses.

So, dear common man please don’t look at the ‘bandh’ as a solution as nobody is actually trying to solve the problem, rather it is just a political tool to get votes and take ‘aam aadmi’ for a ride.

I don’t know if this would work or not but can we start by gathering at a stage of prominence and show that we are not liking the reforms introduced by the government. Or, another alternative could be raising awareness with the help of SMSes, tweets etc and swelling support against an unjustified move of the government.

Although the UPA government is firm on its stand that it will not rollback diesel price hike, but in case of FDI in retail it has put the ball in states’ court which implies that a state may or may not opt for it.

Further, in a desperate attempt to score over the opposition and project itself as pro-aam aadmi, the Congress has instructed states ruled by its governments to increase the cap on subsidised cylinders from 6 to 9 per household annually.

Finance Minister P Chidambaram too came forward with an initiative to abolish import and excise duties on non-subsidised LPG cylinders, which implies that consumers will now be able to buy the 7th cylinder at Rs 97 less. The government had last week restricted supply of subsidised cooking gas to 6 per household in a year and any requirement beyond this was to be purchased at market price, which currently works out to Rs 895 per 14.2 kg a cylinder.

So, while the common man gets some respite, one thing is sure that ‘bandh’ is certainly not the right way to protest.


Src:- Shruti Sexena 

Thought for the Day

Role of Electronic Media in India


The birth of electronic media took place with the invention of Radio when a single voice mile away thrilled millions across the continents who marveled at this miraculous hearing of a voice. People wondered and were over-joyed with this great invention. It was the beginning of an entirely new era. Science was hailed as the mistress of all knowledge become it had made the impossible happen – a voice travelled and reached every nook and corner of the word. Owning a radio becomes a symbol of pride and social status.

Nowadays, another very popular means of social interaction and propagation that has emerged along with the print Media is the rise of Electronic Media.


When the voices get a face through Television, the people were left aghast. How could they see a person sitting miles away? And that hear him? So clearly so closely? It was the miracle of miracle, wonder of wonder. Science is a park of magical things. Television is a revolution in itself. The whole get shrunk into that one room of the house. The on September 15, 1959, Doordarshan was inaugurated in India. It was a great privilege to have a Television set every evening either to watch Chaupal or Humlog or Chitrahaar. Sunday were the eagerly awaited days with the Sunday Feature-film and then in the late 80s and early 90s with the nine to ten show or Ramanand Sagar’s epic creation “The Ramayana” and later BR Chopra’s ‘The Mahabharata’ The entire nation used to come to a standstill with great love, respect and interest the greatest epics of all times dramatized on the silver screen.

These also reflect upon the social impact that television has. With the introduction of cable Television in 1993, electronic media has emerged as a greatest social force than ever. Gone are the days when television was a monopoly of a few rice. Now the ‘Idiot box’ as it has been called by many is found in every home, shop and office. Television now has invaded not only every home, but every sphere of life. In fact, in some way or the other television now-a-days dictates our life. It has invaded and cut shot our social life .People prefers to watch television instead of visiting people or socializing. It has severed all homely conversations around the hearth. People don’t want to talk to each other as they don’t want to miss even a single image displayed on the Idiot-Box. Thus, Families sit around as strangers watching sacrificing their family bonds at the alter of Television. Visitors too are unwelcome when the favourite serial or movies is being aired. Moreover, with the host of channels, Television is also responsible for quarrels within the families for people wanting to watch different programmes on different channels at the same time.

But blaming Television for all this solely would be an utter foolishness. Such things happen when human beings are enslaved by technology, when they let such thing to guide their lives and master them. If used judiciously, the electronic media can prove to be very useful, educationally as well as socially, political and economically. TV can in fact, be used to as a powerful medium to spread social awareness among the illiterate masses against various social evils. Discussions on various topics can help the educated masses increase their intellectual abilities and widen their horizons. The various news channels keep the vigilant citizens updated. Channels like Discovery and national Geographic keep the inquisitive mind busy and satisfy every intellectual query of a probing mind. Along with these are endless number of entertainment channel have come up to cater to this special section of the society of the society. Television can help popularize technology and internationalize and universalize our outlook.

Along with TV, there are other means of electronic media like the internet or cinema which are fast growing and are extremely popular TV can help strengthen our diversity, strengthening our unite and integrity and shake off social evils and superstitions. Thus electronic media can play a great constructive role in help build of the social and cultural infrastructure of the nation if wisely within the limits of decency and intellectuality.

Corruption in India

Corruption is today a world-wide phenomenon. In our own country some people in high positions lave been charged for it.

A corrupt person is termed immoral, dishonest and unscrupulous in his dealings. His disregard for honesty, righteousness and truth results in his alienation from society. He is treated with contempt. But as erosion of values leads to decadence, remedies for the social malaise remain elusive, and so no amount of contempt can eradicate corruption which is a symptom of decadence.

Corruption is the most virulent when crises everywhere threaten the very existence of the society and the faith in life is shaken. It has always been there like tie leech, but when the system grows weaker and the boat flounders, it gets bolder and drains its victims of the last drops of their blood.

The older the system the weaker it grows and fails to solve the riddles of life that grows more complex every day. So men lose faith in it and let it drift down. At this point corruption takes over and plunges the entire society. After Second World War the old system with all its values was left in a shambles. The crippling effects of the war, the recession and depression, and uncertainties in a faithless world of maimed and moribund encouraged cynicism in a section of the population.

This section included the government officials dealing in essential commodities. They found the post-war conditions ideal for fishing in troubled waters and jetting richer. They formed a sort of vicious circle in which moral values and honest intentions no longer held valid. The flourishing black market in essential commodities, adulteration of even baby- food, bribery, fraud and economic, political and administrative manipulations with an eye on earning profits has brought untold misery to the people.

One would say the corruption in India has an ancient lineage; it is sanctified by tradition. The author of the Arthasastra made some remarks on government officials of his time which are relevant even today: "Just as it is impossible not to taste the honey or the poison that finds itself at the tip of the tongue, so it is impossible for a government servant not to eat up at least a bit of the king's revenue. These in the post­war world became only bolder while eating up government money and accepting bribes.

Today, when India is free, these officials representing all government departments are very close to the most corrupt businessmen who are too unscrupulous to let any opportunity of amassing profits slip. This collusion broadens the base of the vicious circle and corruption spreads 'like wild fire to engulf the entire society. The political and social guardians depend only too much on the richer communities and they look indulgently on while these communities hold the entire society and the government to ransom.

Corruption starts at the top and percolates down to the whole society. Such corruption cannot be confined to the towns alone. It is as widespread in the villages where the dishonest officials and the traders carry the germs of the disease. The tyranny of confusion and price rules the land and the people are helpless victims of corruption everywhere.

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